Masters of Illumination seek long term relationships
We have just one aim when we meet a new client – to light up their life with our linear lighting solutions. With market-leading products like ours, we’ve got the first impression down to a fine art, but it’s just not enough for us, we prefer longer term relationships.
We get to know our customers and their projects really well and simply can’t bear to say goodbye, which is where our after sales and ongoing maintenance services come into play. Building managers often sigh with relief when we tell them that we can come back and keep their new lighting in top working order, because they have come to trust the expertise and dedication of our highly skilled engineers - and we wouldn’t have it any other way.
So if you’ve started to wonder about giving your architectural lighting the once over, or you’re about to embark upon an installation and maintenance is set to be an ongoing concern for you, then read on. Because here are three pretty great reasons to choose Kemps as your long term maintenance partner.
For many businesses architectural lighting is an investment, so you may feel nervous about employing the services of just any old electrician when the time comes for maintenance work or annual testing.
Our after sales and maintenance service is run wholly by Kemps Architectural Lighting, so we never use subcontractors to maintain our installations. This means you can rest assured you have the very best, and most knowledgeable, people on site, every time.
Our pricing is flexible
Whether you’re after an ongoing maintenance contract with a flat monthly fee, or just someone at the end of the phone when you need help or advice – we’re here. We understand that there isn’t a one-size-fits-all solution to site maintenance, so we don’t dictate how it should be done. Instead, we work around your needs, your business and your budget.
We are highly skilled
Our engineers are fully qualified to use scaffold and all heavy duty access equipment, and to back this up we hold a SAFE Contractor accreditation which recognises our extremely high standards of health and safety. From assessing the work which needs doing, to setting up our equipment, carrying out the maintenance and disposing of failed lamps in line with WEE legislation – our service is unrivalled for skill and safety.
So you see, when it comes to architectural lighting maintenance, we really are long term relationship material, wouldn’t you agree?
If your lighting needs some attention, why not give us a call to schedule a maintenance visit? Or, if you would like to discuss the costs involved in our after sales service, then speak to our knowledgeable team today on 0113 263 9039.
Hear about our luminaire reuse service, LIA membership, and our commitment to circular economy principles in lighting manufacture.